html,body,#root{min-height:100%;width:100%}html{color-scheme:dark;background:#080c11}body{margin:0;overflow-x:hidden;color:#e6edf3;background:#080c11}:root{--bg: #080c11;--rail: #073d45;--rail-dark: #062c33;--panel: #111820;--workspace: #0c1218;--input: #090e13;--line: #293640;--line-strong: #3a4a57;--text: #e6edf3;--text-soft: #bdc9d5;--muted: #8293a2;--muted-dark: #607282;--teal: #20c7ad;--teal-soft: rgba(32, 199, 173, .12);--blue: #2c9de4;--blue-soft: rgba(44, 157, 228, .14);--red: #f15d70;--red-soft: rgba(241, 93, 112, .14);--amber: #eaa83c;--amber-soft: rgba(234, 168, 60, .14);--green: #38d39f;--green-soft: rgba(56, 211, 159, .13)}*{box-sizing:border-box}html{min-width:320px;color-scheme:dark;background:var(--bg)}body{min-width:320px;min-height:100vh;margin:0;overflow-x:hidden;color:var(--text);background:var(--bg);font-family:Inter,Segoe 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0;content:"";opacity:0}.queue-ticket:hover{border-color:#253542;background:#ffffff09}.queue-ticket.is-selected{border-color:#31516a;background:#17242e}.queue-ticket.is-selected:before{opacity:1}.queue-ticket[data-priority=alto]:before{background:var(--red)}.queue-ticket[data-priority=medio]:before{background:var(--amber)}.queue-ticket[data-priority=baixo]:before{background:var(--green)}.queue-ticket__meta{display:flex;align-items:center;gap:5px;color:#758899;font-family:Roboto Mono,Consolas,monospace;font-size:.58rem}.queue-ticket__meta i{width:4px;height:4px;box-shadow:none}.queue-ticket strong{display:block;margin-top:6px;overflow:hidden;color:var(--text-soft);font-size:.78rem;text-overflow:ellipsis;white-space:nowrap}.queue-ticket p{display:-webkit-box;margin:5px 0 8px;overflow:hidden;color:var(--muted);font-size:.67rem;line-height:1.45;-webkit-box-orient:vertical;-webkit-line-clamp:2}.queue-ticket__priority{display:inline-flex;min-height:18px;align-items:center;padding:0 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rgba(255,255,255,.08)}.nav-rail__brand{width:34px;height:34px;margin:0}.nav-rail__brand img{width:29px;height:29px}.nav-rail__nav{display:flex;width:auto}.nav-rail__nav button,.nav-rail__help{width:34px;height:34px;margin:0}.nav-rail__help{display:none}.workspace-toolbar{min-height:62px;padding:0 15px}.workspace-toolbar__actions>span{display:none}.workspace-toolbar__actions button{padding:0 8px}.ticket-view__header{flex-direction:column;padding:21px 16px}.ticket-thread{padding:20px 16px}.ticket-event{padding-left:0}.compose-panel{padding:20px 16px}.compose-form{grid-template-columns:1fr}.compose-form>label:nth-child(3),.compose-form fieldset,.submit-ticket{grid-column:auto}.priority-picker{grid-template-columns:1fr}.priority-picker label>span:last-child{align-items:center;flex-direction:row}}@media (prefers-reduced-motion: reduce){*,*:before,*:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}.queue-ticket__footer{display:flex;align-items:center;justify-content:space-between;gap:8px}.queue-ticket__status{color:var(--green);font-size:.58rem;font-weight:750}.queue-ticket[data-status=resolvido]{opacity:.68}.queue-ticket[data-status=resolvido] .queue-ticket__status{color:var(--teal)}.queue-ticket[data-status=resolvido] .queue-ticket__meta i{background:var(--teal)}.ticket-view__actions{display:flex;flex-wrap:wrap;align-items:center;justify-content:flex-end;gap:8px}.resolve-ticket{display:inline-flex;min-height:30px;align-items:center;justify-content:center;gap:6px;padding:0 10px;border:1px solid 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span{color:var(--muted-dark);font-size:.65rem}.support-message p{margin:9px 0 0;padding:13px 14px;border:1px solid #275276;border-radius:5px 5px 1px;color:#dcefff;background:#112d43;font-size:.8rem;line-height:1.6;overflow-wrap:anywhere;text-align:left}.support-message__avatar{display:grid;flex:0 0 36px;width:36px;height:36px;place-items:center;border:1px solid #2b8177;border-radius:50%;color:#adfff0;background:#103a38;font-size:.65rem;font-weight:800}.ticket-event--resolved{margin-top:12px;border-top:0}.ticket-event--resolved>span{border-color:var(--teal);background:var(--teal-soft)}.reply-composer{display:grid;gap:9px;margin-top:24px;padding-top:22px;border-top:1px solid var(--line)}.reply-composer label{color:var(--text-soft);font-size:.72rem;font-weight:720}.reply-composer textarea{display:block;width:100%;min-height:96px;padding:11px 12px;border:1px solid var(--line-strong);border-radius:5px;outline:0;color:var(--text);background:var(--input);font-size:.75rem;line-height:1.55;resize:vertical}.reply-composer textarea:focus{border-color:#348ac0;box-shadow:0 0 0 3px #2c9de41a}.reply-composer textarea:disabled{color:var(--muted-dark);background:#0d1319;cursor:not-allowed;opacity:.72}.reply-composer__footer{display:flex;align-items:center;justify-content:space-between;gap:14px}.reply-composer__footer>span{color:var(--muted);font-size:.63rem;line-height:1.4}.reply-composer__footer button{display:inline-flex;min-height:34px;align-items:center;justify-content:center;gap:7px;padding:0 11px;border-radius:4px;color:#effaff;background:#187bc8;cursor:pointer;font-size:.68rem;font-weight:750}.reply-composer__footer button:hover:not(:disabled){background:#2392e3}.reply-composer__footer button:disabled{color:#66798a;background:#1a2630;cursor:not-allowed}.ticket-details__status strong{display:block;color:var(--green);font-size:.87rem}.ticket-details__status p{margin:5px 0 0;color:var(--muted);font-size:.68rem;line-height:1.45}.ticket-details__status[data-status=resolvido] strong{color:var(--teal)}@media (max-width: 570px){.ticket-view__actions{width:100%;align-items:stretch;justify-content:flex-start;flex-direction:column}.priority-tag,.resolve-ticket{width:100%;justify-content:center}.reply-composer__footer{align-items:stretch;flex-direction:column}.reply-composer__footer button{width:100%}}